What our end-users are saying…
Who: Girls on the Run of Central Ohio*
Girls on the Run is a national non-profit organization that designs programming to strengthen girls social, emotional, physical and behavioral skills. As part of their mandate, each year, the Central Ohio 5K Committee applies for permits to hold events in the City of Columbus, Ohio.
What: end-user testimonial
This is what end-users are saying about Eproval. This testimonial speaks from the perspective of an organization repeatedly using the Eproval platform. The Girls on the Run Central Ohio 5K committee has been applying for special event permits to hold events in the City of Columbus for several years. As such, they have witnessed the evolution of the City’s special event process as it has slowly transformed from a paper-based system, to a platform that was developed in-house and eventually to the Eproval platform.
What system did they use: Eproval’s ePremium platform & add-on modules
The City of Columbus, Ohio is using the ePremium platform with several modules including the eCommerce module, 2-Phase application (reserve space first and apply for a special event permit later), calendars and invoicing.
What did they have to say about the experience: all good things
Since Girls on the Run of Central Ohio have used all of the various processes to apply for permits over the years, they are in a unique position to comment on the end-user experience. As you will see below, the experience is overwhelmingly positive.
*The following views expressed represents the experience of Girls on the Run of Central Ohio and may or may not reflect the views of Girls on the Run International.
END-USER TESTIMONIAL: Girls on the Run of Central Ohio
“I’m so glad that Columbus went with Eproval. The system is incredibly user-friendly and makes the management of recurring events a breeze. What used to take me 45+ minutes now takes me 5-7 minutes. Plus, I can submit the information and edit it as details become available, which also helps immensely. I would definitely encourage any city to go with Eproval. It’s so much easier for the end-user.”
Carrie Jarka
5K Committee Chair, Girls on the Run of Central Ohio
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End-user Testimonial Provided by Girls on the Run of Central Ohio*
Saving applicants time for recurring events
“The system is incredibly user-friendly and makes the management of recurring events a breeze. Once I’ve completed an initial event reservation request, it’s very simple to transfer the information from year to year. In the previous system or with the older paper-based process, I had to fill out all the information every time even though it was identical. Now, I can resubmit the reservation request with the basics of our event in just a few short minutes.”
Coordination of application documents
“The system makes it very easy to communicate with numerous city departments in one place and submit all documents that are requested. We used to have to go in for a meeting with a panel of city officials prior to every event for them to ask questions. Now, I can answer any questions in the system so it makes it very simple for a low demand event like Girls on the Run.”
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“For a volunteer event planner, it’s great because I don’t have to take time off work from my regular job in order to meet in person during business hours or track down officials during my work hours.”
Payments made easy
“I also appreciate that you can pay all city-related bills at once. We used to have to pay for parking meters, two types of permits, fire inspection, and other requirements all separately. Now, it’s all in one place. This makes it way easier to manage the budget because applicants like me don’t get any surprise bills.”
So much better with Eproval
“The system is amazing. I’m so glad that Columbus went with Eproval. The system they built in-house was better than paper and hand signatures, but the amount of duplication and repetitive questions was overwhelming. What used to take me 45+ minutes now takes me 5-7 minutes. Plus, I can submit the information and edit it as details become available, which also helps immensely.”
Reminders help keep process on track
“I’m sure compliance with policies and deadlines improves quite a bit. The system even sends reminders prior to deadlines! It was a fantastic step forward for Columbus and makes it much smoother to interact with such a large governmental operation. It’s easy to get lost or miss things in red tape, but Eproval does a lot to streamline the process as an event planner.”
In summary
“I would definitely encourage any city to go with Eproval. It’s so much easier for the end-user. The system is amazing and incredibly easy to use. I just submitted our reservation request for spring and it took me 7 minutes!”
Carrie Jarka
5K Committee Chair, Girls on the Run of Central Ohio
ABOUT EPROVAL
Eproval is a software as a services platform designed specifically for special event permitting. Local governments use Eproval to move processes online, automate workflows and streamline collaboration. By taking complex permitting workflows and making them simpler, more transparent, scalable and efficient, Eproval saves time and money for applicants and reviewers.
CONTACT
Jonathan Thompson, Managing Director
1-877-787-2228
jonathan @ eproval.com