City of Albuquerque, New Mexico

“Not only is Eproval easy to configure as our policies and processes change, we couldn’t be happier with the personalized client support we receive from Eproval’s team.”

– Eric John Werner, Management Analyst, City of Albuquerque, New Mexico.

Case Study: City of Albuquerque

A few years ago, the City of Albuquerque’s Special Event Office decided it was time to replace their paper-intensive permit approval process with a digital solution. Obtaining a Special Event Permit from the City was confusing, required multiple applications with multiple departments, and it would take weeks (even months) to approve a permit because of their review inefficiencies. Unfortunately, the City lost almost two years of time and resources pursuing a solution that wasn’t specifically designed to support Special Event Permits…
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City of Barrie, Ontario

“Moving our special event permitting process into Eproval has been a transformative move for our Special Events Office. It has also improved our customer service and reduced the workload and burden on our community’s event organizers. Our experience with Eproval and the team has been exceptional, and we’re looking forward to launching three more permit applications.”

– Lindsay Robbins, Community Events Programmer, City of Barrie

Case Study: City of Barrie

Prior to finding a suitable digital solution to manage the City of Barrie’s special event permitting process, applying for a permit was a long, arduous and frustrating experience for everyone involved…
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City of Fort Collins, Colorado

“Internally and externally, Eproval gives added legitimacy to our special event permit program, especially because it is an easy and intuitive process which isn’t always the case in government. We have become the model for other areas of the City, and other cities.”

– Jan Sawyer, Special Event Coordinator, City of Fort Collins 

Case Study: City of Fort Collins

A few years ago, the City of Fort Collins decided it was time to overhaul their special event permit application and approval process. With a paper-based application process, their Special Event Office staff found that approving permits was cumbersome, time intensive, prone to errors, and often frustrating for the applicants and other City staff…
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City of Richmond, British Columbia

“Eproval has at least cut the administrative hours spent on event application and approval in half. We also cut back to 2-5 meetings a year vs the 10-14 meetings a year we used to have.”

– Claudia Gutierrez, Community Services, City of Richmond

The City of Richmond’s project was featured on MISA/ASIM MUNICIPAL INTERFACE (official magazine of Misa, Municipal Information Systems Association of Canada).
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City of Chicago, Illinois

“We were seeking a customizable platform that would streamline our event permit application and approval process whilst being affordable, easy to use, and fast for us to implement. Now we have a quality product that works well for everyone involved especially event organizers and our internal departments.”

– Linda Jones, Project Manager, City of Aurora

City and County of Denver, Colorado

“It was only a matter of time before other cities realized how critical it is to have a special event software system.”

– Katy Strascina, Executive Director, Office of Special Events & Projects, City and County of Denver

Some of our other clients include: