Security and Compliance
Secure. Accessible. Reliable.
Eproval is designed to support the security, accessibility, governance, and operational reliability expectations commonly associated with public sector technology environments.
Built on Microsoft Azure cloud infrastructure, the solution incorporates security controls, accessibility considerations, operational safeguards, and administrative tools that support agencies throughout the permitting and approval lifecycle.
Security
Microsoft Azure Hosting
Eproval is hosted within Microsoft Azure cloud infrastructure, leveraging Microsoft’s global security, reliability, and availability capabilities.
Secure Authentication and Single Sign-On
Eproval supports modern authentication methods and Single Sign-On (SSO) integration with organizational identity providers, helping agencies align user access with existing identity management strategies.
Role-Based Access Controls
Eproval supports configurable user roles and permissions, allowing organizations to manage access based on responsibilities, departments, and operational requirements.
Encrypted Communications
Data transmitted between users and the platform is protected using industry-standard encryption protocols.
Auditability and Transparency
Eproval maintains activity history and operational records that support accountability, transparency, and visibility into application, review, and workflow activities.
Accessibility
Accessibility Considerations
Eproval incorporates accessibility requirements into platform design and development practices and continues to enhance accessibility capabilities as standards and organizational needs evolve.
Browser-Based Access
The platform is accessible through modern web browsers without requiring specialized software installations.
Mobile-Friendly Experience
Eproval supports responsive access across desktop, tablet, and mobile devices, helping users access information and complete tasks from a variety of environments.
Compliance and Governance
SOC 2 Type II
Eproval maintains a SOC 2 Type II attestation based on an independent third-party audit that evaluates the effectiveness of security controls and operational practices over an established observation period.
Operational Governance
The platform supports organizational governance through configurable workflows, activity tracking, approval histories, communication records, and operational transparency.
Data Management
Eproval maintains customer data within secure cloud infrastructure and supports data management practices designed to align with public sector operational requirements.
Reliability and Business Continuity
Cloud Infrastructure
Eproval leverages Microsoft Azure infrastructure to support platform availability, scalability, and operational resilience.
Backup and Recovery
Backup and recovery processes help protect organizational data and support continuity of operations.
Operational Continuity
Eproval incorporates operational practices designed to support system reliability, business continuity, and ongoing service delivery.
Frequently Asked Questions
Where is Eproval hosted?
Eproval is hosted within Microsoft Azure cloud infrastructure.
Does Eproval support Single Sign-On?
Yes. Eproval supports SSO integration with organizational identity providers.
Does Eproval support role-based security?
Yes. Organizations can configure user permissions based on operational roles, responsibilities, and business requirements.
Does Eproval maintain audit history?
Yes. Eproval provides visibility into application activity, workflow actions, communications, approvals, and review history.
Does Eproval maintain a SOC 2 attestation?
Yes. Eproval maintains a SOC 2 Type II attestation that includes independent evaluation of security controls and operational practices.
Does Eproval support accessibility requirements?
Eproval incorporates accessibility requirements into platform design and development practices and continues to enhance accessibility capabilities over time.
How is customer data protected?
Eproval utilizes industry-standard security practices, encrypted communications, role-based access controls, and Microsoft Azure cloud infrastructure to support the protection of customer information.
Supporting Public Sector Operations
Eproval helps organizations protect information, support accountability, maintain operational continuity, and provide accessible user experiences while enabling collaboration across departments, reviewers, applicants, and stakeholders.