Eproval’s software as a service (SaaS) model for Online Permitting

Flexibility & scalability to accommodate the changing needs of local governments and agencies

Eproval’s products are built on a rock-solid permitting platform that allows flexibility to scale services to accommodate the changing permitting needs of local government. Whether Cities require support for unlimited users, new application types, additional functionality, enhanced reporting or dynamic forms that expand or narrow an application’s required fields, Eproval’s permitting system software-as-a-service model offers benefits unmatched by on-premise software.

online permitting software as a service

We understand your complex permitting processes

The steps to process a permit are often not linear. Most often, multiple applicants submit forms that require numerous steps that need to be reviewed and approved by as many as 10 – 20 stakeholders. For maximum efficiency, it’s ideal if multiple reviewers and approvers are tackling different parts of the application at the same time.

The challenge of paper-based permitting systems

In paper-based systems, it is difficult to have concurrent approvals if one approval depends upon another. For example, it may be helpful for the fire department to know that Traffic has approved a lane closure before giving their consent on a special event permit. This is where Eproval’s permit tracking software as a service shines, providing real-time updates and tracking to streamline the process.

Predictability for total cost of ownership, upgrades and scheduled maintenance

Public sector customers are demanding commercial-off-the-shelf (COTS) applications that are more predictable in terms of their total cost of ownership (TCO), implementation time, scheduled upgrades, and ongoing maintenance. Eproval’s cloud permit software, a cloud-based solution, helps lower maintenance costs, ensures scheduled maintenance, and offers budgeting predictability.

Why SaaS is superior to on-premises software

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Centralized Reporting

With Eproval’s hosted solution there’s no need to sift through paper files or emails searching for permitting records. Centralized reporting creates an archive that is available from anywhere, at any time. A detailed activity log tracks all correspondence and historical data is stored and can be used to prepopulate fields for recurring applications.

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Security and Uptime

Eproval’s hosted solution takes advantage of secure data centers, redundant fail-over and Microsoft Azure’s security protocols to deliver a secure service with maximum uptime. The combination of internal security measures and the advanced built-in security services in Azure ensure Eproval’s customers are receiving the highest degrees of protection possible.

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Improves Data Accuracy

Eproval’s dynamic fields, tips and instructions help reduce input errors and improve application data. With Eproval, there are no more incomplete paper forms. In fact, a survey of Eproval clients showed that by using Eproval they reduced data errors by 80%. Complete and accurate forms save precious time during review and approval.

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Always-on

Cloud-based computing offers significant benefits in terms of 24/7 access from anywhere, at any time. City staff, event organizers or film producers can check the status of their permits, apply for new permits or get their permit details conveniently from their laptop or mobile phone on the road or at the event itself.

Driving real-time collaboration

Eproval’s software as a service model for permit management drives collaboration by providing multiple stakeholders with visibility into the approval process. Real-time collaboration is facilitated by Eproval’s rich interface that allows for alerts, messages and real-time updates without the need to open other applications. This streamlined approach reduces the need for meetings and allows multiple approvals to happen at the same time. This makes the process faster, more efficient and helps stakeholders stay informed.

See Eproval permiting software as a service in action

There are many good reasons why a SaaS permitting platform outperforms on-premise software. But don’t just take our word for it, check it out yourself. Sometimes seeing a product in action can help explain how software as a service (SaaS) can save time, money, effort and drive greater transparency and efficiency. At Eproval, we’re so confident in the simple sophistication of our product that we want to show it off to the world.

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Local governments and municipalities continue to face pressures to offer digital services, increase transparency and lower operating costs. Eproval’s online permitting platform makes it easier for applicants to submit and more cost-efficient for local governments to process, approve and issue permits.

 Jonathan Thompson, Managing Director, Eproval

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Purpose-built in response to local government needs

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Rock-solid platform

All of Eproval’s product tiers are built on the same rock-solid permitting platform that can scale and add functionality as the permitting needs of local governments change.

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Predictable total cost of ownership

Eproval’s hosted solution helps lower upgrade costs, ensure scheduled maintenance and offers budgeting predictability.

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24/7 access

Eproval’s software as a service (SaaS) offers 24/7 access from anywhere, at any time from a laptop or mobile phone.

Our event permitting process has become a breeze since we started using Eproval

Since adopting Eproval, our event permitting process has become significantly more streamlined, allowing us to permit more special event and film permits with less administrative strain.

Parks and Recreation Special Events & Film Liaison

Eproval has made a world of difference in our workload and applicant satisfaction.

With Eproval we managed to cut our administrative workload by half while doubling our applicant satisfaction. The 24/7 status updates and clear, flat-fee structure have made budgeting and planning much easier.

Office of Special Events Director

Eproval has revolutionized how we handle events and filming permits.

The seamless integration and intuitive design have significantly reduced processing times and increased transparency, making a noticeable difference in our community engagement.

Special Events Permitting Manager

Eproval has been crucial in boosting our local film industry.

Eproval has been a critical tool in our ability to efficiently manage film permits and support the growth of the film industry in our area.

Film Office Manager

Eproval’s flexibility has made our job easier and our approvals faster.

The customizable nature of Eproval's platform has been perfect for our diverse range of events. It allows for specific tailoring to each type of event, which means fewer headaches for our team and faster turnaround times for approvals.

Special Events Permitting Manager

Transparence and efficiency have soared thanks to Eproval.

Eproval's technology not only enhanced our efficiency but also significantly improved transparency with applicants. Now, everyone is on the same page from start to finish, which has greatly increased satisfaction among event organizers.

City Clerk

Before Eproval, our event permitting process was a major bottleneck.

Now, we’re able to handle applications much more efficiently, and the feedback from our community has been overwhelmingly positive. Eproval has been crucial in helping us streamline operations and enhance community engagement.

Community Services Administrator

Eproval has completely transformed our city’s event permitting process.

The flexible application technology makes it so much easier for our applicants, and our staff has seen a dramatic reduction in processing times. It’s a win-win for everyone involved!

Special Events and Block Party Coordinator