Join an exciting company transforming government permitting

We are a small, friendly, talented, and highly focused company

A little about us

Eproval helps cities and municipalities automate workflows with an efficient, cost effective solution. We’re quickly building our client base and our customers rave about how easy it is to implement and use our product. We have a proven business model but we’re young and growing with lots of opportunity to roll up your sleeves and make things happen.

A little about what we do

City events drive economic development but reviewing and approving permits is a complex task. We’ve developed an online permitting platform that’s easy to implement and fulfils the needs of eGov initiatives and net-zero targets. We help our customers save time and money, offer greater transparency to applicants and reviewers and drive enhanced engagement and collaboration. Our platform also acts as a central archive to quickly duplicate processes or act as a legal audit repository. In short, we solve issues that city administrators face trying to get permits reviewed and approved. We make life easier for a whole lot of people.

What it’s like to work at Eproval

Eproval is a group of fun-loving individuals with a broad range of skills, interests and hobbies. We like to laugh, we like to work hard and we are all committed to transforming government processes to make things faster, more efficient and easier.

What we offer

Although we’re young and growing, we believe strongly in taking care of the people that make us successful. I think you’ll find we have a lot to offer.

  • Flexible work location
  • Competitive compensation
  • Tools to get the job done
  • Work with founders and executive team
  • Time for other passions
  • Company option plan

Current postings

Business Development Representative (BDR)

Bring your can-do attitude. We can train on a lot of things, but it’s better if you come with a positive outlook. Next, consider what it’s going to be like reporting to the Managing Director. That’s like saying you’re going to be reporting to the top dog in a company that doesn’t believe in calling anyone CEO. By the same token, your title is going to be BD Rep, but you are going to be doing some pretty cool stuff with some big opportunities to shine.

We’re going to ask you to take ownership of every opportunity to engage a new prospect and match their needs with our value proposition. You’re going to be doing this in a whole new market that we are planning to tackle so you won’t be bumping up against any other Eproval reps. This is an entirely greenfield opportunity. We will set you up for success with support, materials and guidance.

Down to brass tacks
As my grandfather used to say, let’s get down to brass tacks. What you’ll be doing among other things is harnessing inbound interest. You will be expected to offer a very professional experience to prospects and stakeholders who have heard about Eproval and want you to answer their questions. We’ll need you to take their curiosity and with a transfer of enthusiasm and a sprinkle of positive tension, turn them into hot leads that you’ll nurture into customers.

You will also be expected to spend time researching new potential prospects, working your network and pulling magic out of sales tools. We’ll ask you to follow up on high quality leads, and iterate and improve our messages and scripts until we have a honed message and sales machine. You will also be expected to have fun in the process. Our managing director likes to start his day making sales calls in his pajamas from home but we’re okay if you prefer shorts and a T-shirt. Of course, we expect professional attire for any Zoom calls or in-person meetings. We’re professional, but we’re not uptight.

It’s not all sales calls in your pajamas, here are some specific responsibilities you’ll be tasked with:

  • Respond to leads, execute quality conversations and seek to build customer relationships
  • Work within the sales & marketing team to develop targeted lists, call strategies and messaging
  • Look for cost-effective ways to increase awareness of Eproval
  • Research prospects, build outreach, understand client needs & articulate our value prop
  • Use a combination of phone, email, and social media to schedule qualified meetings
  • Constantly evolve and improve the lead qualification process
  • Maintain a pipeline of prospects as information is gathered and interest is vetted, leveraging your CRM skills and being diligent about tracking notes and activities
  • Achieve your target for sales qualified leads by following up on marketing qualified leads and turning those into scheduled meetings

What you bring to the team

  • We would love to see you with 5-7 years of relevant sales experience in software as a service
  • You must have outstanding communication and presentation skills, ideally you can also write
  • You must have comfort on the phone – initiating contacts and learning from customers
  • A curiosity for self-improvement: learning quickly & often, aiming to improve & optimize
  • You must have knowledge of CRM concepts and methodologies, even better if you know Zoho
  • You must be adaptable: not a chameleon, but able to learn new concepts & retain information
  • You must have a successful track record – setting sales appointments in a SaaS environment
  • Here’s one we think you’ll like: coachable, self-aware and open to feedback – we like that stuff
  • Hey, you might not have this one but if you do, you might just be the one – on top of everything else, a good understanding of the public sector and gov. solution selling with long sales cycles
  • Coffee is for closers – we hope you drink lots of it!

Don’t meet all the requirements?
Well, we’ve pulled off some pretty impressive miracles of training in our collective professional experience. When we see the right raw talent, we know how to cultivate it. All we need is a positive attitude and a commitment to professional development. We’re all on a journey to learn and are constantly looking for areas to develop. If you bring skills and a positive attitude we might be able to coach you into a superstar. The first step starts with courage, are you brave enough to apply?

Job details

  • Employment: Full-time
  • Job Function: Sales, Business Development
  • Industry: Information technology and Services, Computer Software, internet
  • Opportunity: Outstanding!

If you are interested, please email us with your resume.

Full Stack Developer (.NET + Azure)

The job title sums it up.  We are looking for an experienced software engineer that is fluent in .NET and the Azure stack.  A bonus will be to also have experience coding in React.

As one of the members of our core dev team, you will be responsible for a large share of our codebase.  You will build and test features that will create an amazing experience for our end users.   The right candidate will be creative, keen to learn new technologies, and master Azure topics quickly. Our software stack is a combination of C#/.NET and React for the frontend and Azure SQL/Azure Storage powering the back end. The entire stack is hosted in MS Azure.

This is a great opportunity for a software engineer looking for a key, influential role and career growth opportunity in an early-stage company that has a proven product, clients and significant market potential. You will be able to take pride in having a direct influence on the design, functionality and roadmap of our platform.

Responsibilities:

  • Collaborate on the functionality and technology of our software product.
  • Develop new and update existing web applications, including front-end (UI/UX) and back-end services.
  • Perform database architecture in SQL and Azure Storage.
  • QA testing, develop and expand automated test scripts 
  • Contribute ideas and then integrate those ideas into our product.
  • Continuously improve the Azure hosting architecture of our software.
  • Work independently/remote and as part of our highly-skilled development team.

Requirements:

  • 2+ years experience working on production level software hosted at Azure (or similar cloud platform).
  • Several years experience as a C#/.NET developer.
  • Experience developing and implementing Azure services using Azure DevOps tools.
  • Capable of supporting several projects at a time.
  • High degree of autonomy, initiative, and creativity.
  • An entrepreneurial spirit and a proficient communicator in English.

How to Apply
This is an unparalleled opportunity for the right person. If you are excited about this role and believe you have what it takes to thrive at Eproval, we encourage you to apply. Your journey starts with a few minutes to submit your application. We’re eagerly waiting to hear from you!

JOB DETAILS

  • Employment: Full-time
  • Compensation: Range between $80,000 – $100,000 based on experience
  • Schedule: 40hrs / week (flexible)
  • Benefits: Dental care, extended health care
  • Work Location: Remote in Canada
  • Opportunity: Outstanding!

If you are interested, please email us with your resume and short description about why you want to work at a startup and any other relevant links such as your Github profile, blog or LinkedIn profile.

Customer Success Associate - Permit Solutions

Are you prepared to embark on an exciting journey supporting customers and contributing to the success of an innovative company? Eproval is actively seeking an enthusiastic individual to join our dynamic Customer Support team as a Customer Success Associate – Permit Solutions. If you’re motivated, possess a positive attitude, and have a talent for assisting clients in resolving technical issues, we eagerly await your application!

About Eproval
Eproval is a software-as-a-service (SaaS) company dedicated to helping public agencies move their special event, film and other complex permitting processes online, automate workflows and streamline the application process. Our intuitive platform supports cross-department collaboration and transparent communication between applicants and reviewers.  While Eproval’s roots are in special event and film permitting, our clients have discovered the platform’s capabilities serve as a comprehensive platform that empowers public agencies to cost effectively streamline workflows, enhance collaboration, and deliver exceptional service across a wide range of permitting, licensing, and grant management needs.

Job Overview
Eproval is seeking an enthusiastic and driven Customer Success Associate to support our onboarding process and deliver exceptional service to our clients. This entry-level position involves working closely with clients to understand their business processes and permitting needs, configuring permit applications, and responding to client requests through our Help Desk. Additionally, the role requires using JSON, HTML, CSS programming for client onboarding tasks. We are willing to train candidates who possess an aptitude for learning basic programming skills. This role is ideal for candidates with a background in local government or agency work, specifically in special event, film, and park use permitting, who are eager to learn about SaaS configuration.

Key Responsibilities:

  • Engage with clients to gather requirements and understand their permitting needs
  • Configure and customize permit applications based on client specifications
  • Manage and respond to client requests for changes or additions to their permit applications via the Help Desk
  • Ensure a high level of client satisfaction through effective communication and timely resolution of issues
  • Work collaboratively with the technical team to translate client needs into technical requirements
  • Participate in client meetings as needed, with a focus on supporting the majority of client interactions through the Help Desk

Qualifications:

  • Bachelor’s degree in public administration, Business Administration, or a related field is preferred
  •  Familiarity with local government operations and permitting processes for special events, film, and park uses
  • Strong communication and problem-solving skills
  • Eagerness to learn about SaaS platforms and technical configuration
  • Basic programming skills in JSON, HTLM, CSS, is preferred
  • Ability to work effectively in a team and independently
  • Excellent organizational skills and attention to detail

Why Join Eproval?

  • Opportunity to kickstart your career in a fast-growing tech company
  •  Gain valuable experience in customer success and SaaS solutions
  • Work in a supportive environment that values learning and growth
  • Competitive salary and benefits package
  •  Flexible work arrangements, including remote work options

How to Apply
This role presents an exceptional opportunity for the right individual. If you’re enthusiastic about this position and believe you can thrive at Eproval, we encourage you to apply. Your journey begins with a few minutes to submit your application. We’re excited to connect with you!

JOB DETAILS

  • Employment: Full-time
  • Compensation: Range between $40,000 – $65,000
  • Job Function: Customer Success Associate – Permit Solutions
  • Industry: Information Technology and Services, Computer Software, Internet
  • Department: Customer Success
  • Experience: 1 year customer support and/or Help Desk experience in the software industry or similar experience
  • Work Location: Remote

If you are interested, please email us with your resume and short description about why you want to work at a startup and any other relevant links such as your Github profile, blog or LinkedIn profile.

We’re looking forward to hearing from you!

Don’t see a posting for the job you are looking for?

If you are captivated by the Eproval story but you don’t see a posting for the job you are looking for, reach out anyway. We’re always looking for good people with a positive attitude and a commitment to professional development. We’re all on a journey to learn and are constantly looking for areas to develop. If you bring skills and a positive attitude we want to talk to you.