Join an exciting company transforming government permitting

We are a small, friendly, talented, and highly focused company.

A little about us

Eproval helps cities and municipalities automate workflows with an efficient, cost effective solution. We’re quickly building our client base and our customers rave about how easy it is to implement and use our product. We have a proven business model but we’re young and growing with lots of opportunity to roll up your sleeves and make things happen.

A little about what we do

City events drive economic development but reviewing and approving permits is a complex task. We’ve developed an online permitting platform that’s easy to implement and fulfils the needs of eGov initiatives and net-zero targets. We help our customers save time and money, offer greater transparency to applicants and reviewers and drive enhanced engagement and collaboration. Our platform also acts as a central archive to quickly duplicate processes or act as a legal audit repository. In short, we solve issues that city administrators face trying to get permits reviewed and approved. We make life easier for a whole lot of people.

What it’s like to work at Eproval

Eproval is a group of fun-loving individuals with a broad range of skills, interests and hobbies. We like to laugh, we like to work hard and we are all committed to transforming government processes to make things faster, more efficient and easier.

What we offer

Although we’re young and growing, we believe strongly in taking care of the people that make us successful. I think you’ll find we have a lot to offer.

  • Flexible work location
  • Competitive compensation
  • Tools to get the job done
  • Work with founders and executive team
  • Time for other passions

Current postings

Account Manager Sales

Are you prepared to embark on an exciting journey supporting customers and contributing to the success of an innovative company?

Eproval is actively seeking an enthusiastic individual(s) to join our dynamic Sales team as an Account Manager – Permit Solutions. If you’re motivated, possess a positive attitude, and have sold to municipalities or the public sector, we would like to meet you!

About Eproval

Eproval is a software-as-a-service (SaaS) company dedicated to helping public agencies move their special event, film and other complex permitting processes online, automate workflows and streamline the application process. Our intuitive platform supports cross-department collaboration and transparent communication between applicants and reviewers.

While Eproval’s roots are in special event and film permitting, our clients have discovered the platform’s capabilities serve as a comprehensive platform that empowers public agencies to cost effectively streamline workflows, enhance collaboration, and deliver exceptional service across a wide range of permitting, licensing, and grant management needs.

Job Overview

Bring your can-do attitude. We can train on a lot of things, but it’s better if you come with a positive outlook. Next, consider what it’s going to be like reporting to the Managing Director. That’s like saying you’re going to be reporting to the top dog in a company that doesn’t believe in calling anyone CEO. By the same token, your title is going to be Account Manager, but you are going to be doing some pretty cool stuff with some big opportunities to shine. We’re going to ask you to take ownership of every opportunity to engage a new prospect and match their needs with our value proposition. You’re going to be doing this in a whole new market that we are planning to tackle so you won’t be bumping up against any other Eproval reps. This is an entirely greenfield opportunity. We will set you up for success with support, materials and guidance.

It’s not all sales calls in your pajamas, here are some specific responsibilities you’ll be tasked with:

  • Respond to leads, execute quality conversations and seek to build customer relationships
  • Work within the sales & marketing team to develop targeted lists, call strategies and messaging
  • Look for cost-effective ways to increase awareness of Eproval
  • Research prospects, build outreach, understand client needs & articulate our value prop
  • Use a combination of phone, email, and social media to schedule qualified meetings
  • Constantly evolve and improve the lead qualification process
  • Maintain a pipeline of prospects as information is gathered and interest is vetted, leveraging your CRM skills and being diligent about tracking notes and activities
  • Achieve your target for sales qualified leads by following up on marketing qualified leads and turning those into scheduled meetings

What you bring to the team

  • We would love to see you with 3-5 years of relevant sales experience in software as a service
  • You must have outstanding communication and presentation skills, ideally you can also write
  • You must have comfort on the phone – initiating contacts and learning from customers
  • You must have knowledge of CRM concepts and methodologies, even better if you know Zoho
  • You must be adaptable: not a chameleon, but able to learn new concepts & retain information
  • You must have a successful track record – setting sales appointments in a SaaS environment
  • Here’s one we think you’ll like: coachable, self-aware and open to feedback – we like that stuff
  • Hey, you might not have this one but if you do, you might just be the one – on top of everything else, a good understanding of the public sector and gov. solution selling with long sales cycles
  • Coffee is for closers – we hope you drink lots of it!

Don’t meet all the requirements?

Well, we’ve pulled off some pretty impressive miracles of training in our collective professional experience. When we see the right raw talent, we know how to cultivate it. All we need is a positive attitude and a commitment to professional development. We’re all on a journey to learn and are constantly looking for areas to develop. If you bring skills and a positive attitude, we might be able to coach you into a superstar. The first step starts with courage, are you brave enough to apply

Job details

  • Employment: Full-time
  • Salary Range: $85,000 – $115,000 base + variable commission
  • Job Function: Sales, Account Management, Business Development
  • Industry: Information technology, SaaS, Permitting solutions,
  • Recreation Software
  • Opportunity: Outstanding!
  • Location: Remote anywhere in Canada!

If you are interested, please email us with your resume.

Implementation Consultant

Are you ready to join a dynamic team and contribute to the success of an innovative company? Eproval is looking for an exceptional individual to join our Customer Success team as an Implementation Coordinator. If you have a can-do attitude, a positive outlook, and a passion for streamlining processes in local governments, we want to hear from you!

About Us
Eproval is a rapidly growing company that values its employees and believes in providing a supportive and flexible work environment. As an Implementation Coordinator, you’ll have the opportunity to work with smart, creative, and engaging team members, including one of our original founders. We offer a hybrid work model, allowing you to choose the best work location that suits your needs. Moreover, Eproval provides competitive compensation, including a range between $65,000 to $85,000, along with attractive benefits and bonuses.

Your Role
As an Implementation Coordinator, you will play a crucial role in onboarding new clients and setting them up for success. We will provide you with comprehensive on-the-job training, materials, coaching, and mentorship. Your responsibilities will include:

  • Managing client helpdesk support tickets.
  • Evaluating client logic for use with the Eproval platform.
  • Conducting quality assurance on client implementation and configuration projects.
  • Working with JSON coding and configuring Eproval’s array of product tiers and application types.
  • Collaborating with local government agencies to review and process permits, licenses, and grants.
  • Overseeing client implementation and configuration projects, including project management and code reviews.
  • Participating in cost estimating, proposals, and the sales process with potential clients.
  • Assisting clients with setup and configuration to maximize the value they derive from the Eproval platform.
  • Providing go-live customer support to ensure successful project outcomes.

What We’re Looking for:
We are seeking a unique blend of skills that combines consulting expertise with implementation specialist capabilities. While prior experience in processing and reviewing permits and grants for local governments is highly preferred, we value quick thinking and the ability to offer invaluable insights to clients. Additionally, you should have a strong track record of working with diverse software packages and possess expertise in system setup, configuration, and understanding system requirements. Rest assured, we will provide the necessary training to support your success.

Your hands-on experience in local government workflows and processes will be instrumental in your role, as you assist clients in realizing their visions through Eproval’s tools. Adaptability, curiosity for self-improvement, and a quick-study mentality are essential attributes that will serve you well in this position. Bonus points if you are coachable, open to feedback, and possess a good understanding of the public sector.

Don’t Meet All the Requirements?
At Eproval, we value raw talent and have a track record of cultivating it through training and development. If you possess a positive attitude and a commitment to professional growth, we want to hear from you! We are on a journey of learning and improvement, and we believe that skills combined with a positive outlook can create outstanding results.

How to Apply
This is an unparalleled opportunity for the right person. If you are excited about this role and believe you have what it takes to thrive at Eproval, we encourage you to apply. Your journey starts with a few minutes to submit your application. We’re eagerly waiting to hear from you!

JOB DETAILS

  • Employment: Full-time
  • Compensation: Range between $65,000 – $85,000
  • Job Function: Customer Success & Implementation
  • Industry: Information technology and Services, Computer Software, internet
  • Work Location: Flexible (hybrid model), Canada
  • Opportunity: Outstanding!

If you are interested, please contact us and send us your resume.

Don’t see a posting for the job you are looking for?

If you are captivated by the Eproval story but you don’t see a posting for the job you are looking for, reach out anyway. We’re always looking for good people with a positive attitude and a commitment to professional development. We’re all on a journey to learn and are constantly looking for areas to develop. If you bring skills and a positive attitude we want to talk to you.