Eproval offers city IT Managers even more reasons to move to a hosted model for special event permitting

Automated platform makes special event permitting faster, simpler and more efficient

Special event permitting is complex and city IT Managers have found at least one powerful platform that can help. To issue a single permit requires many people, processes and approvals to come together harmoniously in real-time. With concerns over security, implementation timelines and project costs, many IT Managers are turning to experts like Eproval who can tackle many of these challenges. With core competencies in complex automation, on-time implementation and predictable total cost of ownership, selecting Eproval can add clarity to IT project plans. Additionally, using cloud computing offers benefits above and beyond the core service and tacks on many other “nice-to-haves” that are only available in cloud-hosted platforms.

Flexibility & scalability
Whether cities require support for unlimited users, new application types, additional functionality, enhanced reporting or dynamic forms that expand or narrow an application’s required fields, software as a service models offer benefits unmatched by on-premises software. Eproval’s products are built on a rock-solid platform that allows flexibility to scale services to accommodate the changing permitting needs of local government.

Predictability for total cost of ownership
Public sector customers are demanding software that is more predictable in terms of total cost of ownership (TCO), implementation time, scheduled upgrades and ongoing maintenance. Eproval’s cloud-based solution helps lower costs, ensure scheduled maintenance and offers budgeting predictability.

Centralized Reporting
Centralized reporting creates an archive that is available from anywhere, at any time. With Eproval’s hosted solution there’s no need to sift through paper files or emails searching for permitting records. A detailed activity log tracks all correspondence. Historical data is stored and can be used to prepopulate fields for recurring applications, open data, and public records requests.

The challenge of traditional workflow systems
Traditional workflow systems and paper-driven scanned email workarounds do not meet the complex needs of special event permitting. Special event permitting requires concurrent and iterative workflows and, frequently involves 10 -15 reviewers representing different disciplines, each of whom must be able to concurrently engage in a back-and-forth process with one another and the applicant. For example, should the Police Department recommend the addition of a fenced area to better manage crowds and alcohol, the new requirement cause the Fire Department to review the updated plans for a fenced area for capacity and safe entry and existing plan.

Collaborative and Transparent Process
Providing a collaborative and transparent permitting process can improve internal communication across departments and agencies, reduce risk to the city, and improve the customer experience for internal reviewers and citizen applicants.

24/7 access
Eproval’s software as a service (SaaS) offers 24/7 access from anywhere, at any time from a laptop or mobile phone. Additionally, the combination of internal security measures and advanced built-in security services ensures the highest possible uptime.

Improves Data Accuracy
Eproval’s dynamic fields, tips and instructions help reduce input errors and improve application data. With Eproval, there are no more incomplete paper forms. In fact, a survey of Eproval clients showed that by using Eproval they reduced data errors by 80%. Complete and accurate forms save precious time during review and approval.

Eproval understands special event permitting
The steps to process a permit are often not linear. Most often, applicants submit multiple forms that require numerous steps that need to be reviewed and approved by as many as 10 – 20 stakeholders. For maximum efficiency, it’s ideal if multiple reviewers and approvers are tackling different parts of the application at the same time. Eproval’s understanding of the process helps public agency staff save time, effort and pain. Their expertise helps get agencies up and running faster and helps prevent them from falling into common pitfalls and experiencing predictable pain points.

See Eproval in action
There are many good reasons why a software as a service (SaaS) permitting platform outperforms on-premises software. But don’t just take our word for it, check it out yourself. Learn how Eproval can save time, money, effort and drive greater transparency and efficiency. Schedule a demo today!

Like what you’ve read? Schedule a demo to learn more.

Permitting Platform Checklist
Wondering if there is an easier way to issue special event permits? Checkout our simplified checklist. Anything less than eight ticks means you are making your special event process unnecessarily complex.

Does your permitting platform offer all the conveniences of software as a service?

Is your process scalable enough to accommodate unlimited applicants, reviewers and approvers?
Can your process easily be reconfigured when steps change or the process is modified?
Can additional functionality, reporting or payment modules be added?
Is your current process predictable in terms of implementation timelines, costs or maintenance?
Does your process allow you to easily generate centralized reports?
Does your process support multiple concurrent approvals?
Does your permitting process allow for real-time updates and 24/7 access?
Does your process feature smart forms that can help ensure data accuracy?

For more information, please contact:
Jonathan Thompson
1-877-787-2228
jonathan @ eproval.com
www.eproval.com