Building Better Partnerships Through Special Event Permitting
How cities can create better experiences for trusted event organizers
Headline Inc. is a Denver-based event production company known for producing high-impact public events, brand activations, and large-scale community experiences. Working across multiple states and producing dozens of festivals and special events each year, Headline has built a reputation as a trusted partner to cities across the country, balancing creative execution with a strong commitment to compliance, safety, and operational excellence.
But operating at that scale comes with a consistent challenge: no two city processes are the same.
Different Cities, Different Processes
From New York to California each jurisdiction brings its own requirements, timelines, and approach to reviewing event applications. Even for an experienced team like Headline, entering a new city often means starting from scratch. Figuring out expectations, navigating multiple departments, and managing evolving feedback.
“No matter how much experience you bring, every new city has its own permitting process and regulatory requirements. There’s always a learning curve.”
— Adam Schmidt, Founder, Headline Inc.
This is especially true for some of Headline’s large, high-profile events, where coordination across agencies and strict compliance standards are critical to success.
The Challenge for Experienced Producers
For Headline, permitting isn’t just a task to complete, it’s central to how they build trust with the communities they work in.
Each event requires coordination across multiple departments, often with overlapping input and changing requirements. Without a clear, shared process, communication can become fragmented, timelines can stretch, and important details can be harder to track.
Even for well-organized teams, that complexity adds friction, especially when managing events across multiple jurisdictions at once.
When the Process Works
In cities that use more modern systems, such as Eproval, the experience looks different.
Instead of juggling emails, documents, and disconnected updates, teams are able to work within a single, shared process. Requirements become clearer as they apply, communication is easier to track, and everyone involved has better visibility into where things stand.
For repeat events, that consistency adds up. Headline can reference past events, reuse previous applications, and build on information they’ve already submitted rather than starting over each time. Applications can also be completed over time, allowing their team to respond to feedback and evolving requirements without losing momentum.
“Cities and producers both want the same outcome; safe, well-executed events. Our goal is to remove the friction by creating a clear, shared process that works for everyone involved.”
— Jonathan Thompson, CEO, Eproval
Why It Matters for Cities
While these improvements make things easier for producers, the bigger impact is on the city side.
A clearer process helps:
- Keep departments aligned and working from the same information
- Reduce back-and-forth communication
- Support more consistent review of safety and operational plans
- Make it easier for experienced producers to meet expectations
For cities working with trusted partners like Headline, that consistency strengthens the relationship and supports better outcomes for everyone involved.
A Better Foundation for Partnership
For Headline, efficient permitting isn’t about moving faster for the sake of speed, it’s about being a better partner.
A clear, consistent process allows their team to focus on delivering safe, well-executed events while meeting the expectations of each jurisdiction they work in.
“When the process is organized and transparent, it makes a real difference for our team and for the cities we work with.”
— Adam Schmidt, Founder, Headline Inc.
As more cities look for ways to manage growing event demand, the structure and clarity of their process plays an important role. Not just internally, but in how effectively they work with experienced producers.
When the process works well, it leads to stronger partnerships, safer events, and better outcomes for the community.



