Purpose-Built SaaS for Public Agencies
Eproval is a secure, cloud-based Software as a Service (SaaS) platform built specifically for public agencies managing complex permitting processes. Unlike land use or parks and recreation systems, Eproval fills a critical third niche—streamlining multi-department, multi-agency workflows for special events, film, street closures, and other permits that require collaboration, transparency, and coordination across departments.
We understand your complex permitting processes
The challenge of paper-based permitting systems
In paper-based systems, it is difficult to have concurrent approvals if one approval depends upon another. For example, it may be helpful for the fire department to know that Traffic has approved a lane closure before giving their consent on a special event permit. This is where Eproval’s permit tracking software as a service shines, providing real-time updates and tracking to streamline the process.
Predictability for total cost of ownership, upgrades and scheduled maintenance
Public sector customers are demanding commercial-off-the-shelf (COTS) applications that are more predictable in terms of their total cost of ownership (TCO), implementation time, scheduled upgrades, and ongoing maintenance. Eproval’s cloud permit software, a cloud-based solution, helps lower maintenance costs, ensures scheduled maintenance, and offers budgeting predictability.
What SaaS Means For You
Access Anywhere, Anytime
Eproval is accessible from any device with internet access. Whether staff are reviewing applications in the office or managing onsite logistics during an event, the platform supports real-time access and updates.
Scalable and Secure
Whether you process 50 permits a year or 5,000, Eproval scales to meet your needs. Our platform is hosted on robust, secure cloud infrastructure with high availability, encrypted data transmission, and built-in redundancy.
Subscription-Based Model
With predictable annual subscription pricing, Eproval includes everything from configuration and onboarding to support and ongoing innovation. There are no surprise fees, and agencies can choose from flexible tiered packages based on their permitting volume and complexity.
No IT Overheard
Eproval handles hosting, updates, and system maintenance—so your agency doesn’t need to burden internal IT resources. New features and enhancements are rolled out seamlessly, ensuring you always operate on the most current version of the platform.
Driving real-time collaboration
Eproval’s software as a service model for permit management drives collaboration by providing multiple stakeholders with visibility into the approval process. Real-time collaboration is facilitated by Eproval’s rich interface that allows for alerts, messages and real-time updates without the need to open other applications. This streamlined approach reduces the need for meetings and allows multiple approvals to happen at the same time. This makes the process faster, more efficient and helps stakeholders stay informed.
See Eproval permiting software as a service in action
With Eproval, you’re not just getting a product—you’re gaining a partner. Our SaaS model includes access to a team of permitting experts, benchmarked best practice templates, and a growing community of agencies using the platform to modernize permitting operations. Schedule a demo with our team below to learn more.
Purpose-built in response to local government needs
Rapid Deployment
With no hardware installation required.
Client-Driven Innovation
Based on feedback from cities across North America.
Continuous Enhancements
Delivered without disruption.
Dedicated Customer Success Team
Included with every subscription.
Local governments and municipalities continue to face pressures to offer digital services, increase transparency and lower operating costs. Eproval’s online permitting platform makes it easier for applicants to submit and more cost-efficient for local governments to process, approve and issue permits.
Jonathan Thompson, Managing Director, Eproval