Purpose-Built SaaS for Public Agencies

Eproval is a secure, cloud-based Software as a Service (SaaS) platform built specifically for public agencies managing complex permitting processes. Unlike land use or parks and recreation systems, Eproval fills a critical third niche—streamlining multi-department, multi-agency workflows for special events, film, street closures, and other permits that require collaboration, transparency, and coordination across departments.

We understand your complex permitting processes

The steps to process a permit are often not linear. Most often, multiple applicants submit forms that require numerous steps that need to be reviewed and approved by as many as 10 – 20 stakeholders. For maximum efficiency, it’s ideal if multiple reviewers and approvers are tackling different parts of the application at the same time.

The challenge of paper-based permitting systems

In paper-based systems, it is difficult to have concurrent approvals if one approval depends upon another. For example, it may be helpful for the fire department to know that Traffic has approved a lane closure before giving their consent on a special event permit. This is where Eproval’s permit tracking software as a service shines, providing real-time updates and tracking to streamline the process.

Predictability for total cost of ownership, upgrades and scheduled maintenance

Public sector customers are demanding commercial-off-the-shelf (COTS) applications that are more predictable in terms of their total cost of ownership (TCO), implementation time, scheduled upgrades, and ongoing maintenance. Eproval’s cloud permit software, a cloud-based solution, helps lower maintenance costs, ensures scheduled maintenance, and offers budgeting predictability.

What SaaS Means For You

Access Anywhere, Anytime

Eproval is accessible from any device with internet access. Whether staff are reviewing applications in the office or managing onsite logistics during an event, the platform supports real-time access and updates.

Scalable and Secure

Whether you process 50 permits a year or 5,000, Eproval scales to meet your needs. Our platform is hosted on robust, secure cloud infrastructure with high availability, encrypted data transmission, and built-in redundancy.

Subscription-Based Model

With predictable annual subscription pricing, Eproval includes everything from configuration and onboarding to support and ongoing innovation. There are no surprise fees, and agencies can choose from flexible tiered packages based on their permitting volume and complexity.

No IT Overheard

Eproval handles hosting, updates, and system maintenance—so your agency doesn’t need to burden internal IT resources. New features and enhancements are rolled out seamlessly, ensuring you always operate on the most current version of the platform.

Driving real-time collaboration

Eproval’s software as a service model for permit management drives collaboration by providing multiple stakeholders with visibility into the approval process. Real-time collaboration is facilitated by Eproval’s rich interface that allows for alerts, messages and real-time updates without the need to open other applications. This streamlined approach reduces the need for meetings and allows multiple approvals to happen at the same time. This makes the process faster, more efficient and helps stakeholders stay informed.

See Eproval permiting software as a service in action

With Eproval, you’re not just getting a product—you’re gaining a partner. Our SaaS model includes access to a team of permitting experts, benchmarked best practice templates, and a growing community of agencies using the platform to modernize permitting operations. Schedule a demo with our team below to learn more.

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Eproval’s user-friendly platform has been a lifesaver for us.

We were struggling with a cumbersome and outdated permitting process that left our staff and applicants frustrated. Eproval changed all that with its user-friendly platform that guides applicants through each step. It’s incredibly intuitive and effective.

Parks & Recreation Department Director

Eproval’s flexibility has made our job easier and our approvals faster.

The customizable nature of Eproval's platform has been perfect for our diverse range of events. It allows for specific tailoring to each type of event, which means fewer headaches for our team and faster turnaround times for approvals.

Special Events Permitting Manager

Our event permitting process has become a breeze since we started using Eproval

Since adopting Eproval, our event permitting process has become significantly more streamlined, allowing us to permit more special event and film permits with less administrative strain.

Parks and Recreation Special Events & Film Liaison

The support from Eproval has been outstanding.

Their team not only helped us implement the platform but continues to provide guidance and updates that enhance our operations. They truly understand the needs of special event and film offices.

Deputy City Manager

Before Eproval, our event permitting process was a major bottleneck.

Now, we’re able to handle applications much more efficiently, and the feedback from our community has been overwhelmingly positive. Eproval has been crucial in helping us streamline operations and enhance community engagement.

Community Services Administrator

Moving our permitting processes to Eproval didn’t just improve efficiency

It helped preserve our institutional knowledge. It’s like having a digital memory that ensures continuity, even as staff change or roles evolve.

Special Events & Filming Department Director

Eproval has completely transformed our city’s event permitting process.

The flexible application technology makes it so much easier for our applicants, and our staff has seen a dramatic reduction in processing times. It’s a win-win for everyone involved!

Special Events and Block Party Coordinator

Eproval has made a world of difference in our workload and applicant satisfaction.

With Eproval we managed to cut our administrative workload by half while doubling our applicant satisfaction. The 24/7 status updates and clear, flat-fee structure have made budgeting and planning much easier.

Office of Special Events Director

Purpose-built in response to local government needs

Rapid Deployment

With no hardware installation required.

Client-Driven Innovation

Based on feedback from cities across North America.

Continuous Enhancements

Delivered without disruption.

Dedicated Customer Success Team

Included with every subscription.

Jonathan Thompson, Managing Director at Eproval

Local governments and municipalities continue to face pressures to offer digital services, increase transparency and lower operating costs. Eproval’s online permitting platform makes it easier for applicants to submit and more cost-efficient for local governments to process, approve and issue permits.

Jonathan Thompson, Managing Director, Eproval

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