Other Permits, Licences & Approvals
From simple requests to complex approvals, Eproval has been designed to address the needs of administrators, users, and stakeholder groups.
Value-add features include:
Applicant & Approver Dashboards
customized application forms
Access 24/7 from any device
ONLINE FINANCIAL INPUT FORMS
Eproval can be customized to meet your specific application and approval needs – features requested by our clients include:
A Perfect Fit
- A comprehensive, built-in review and approval process.
- Customized to reflect location-specific government and agency permitting requirements
- Customized workflow between approving departments and agencies
- Tailored reporting for analyzing application data and processing efficiencies
- Ability for the administrator to provide recommendations. After reviewers have provided their individual comments, Eproval allows the administrator to provide a summary and a recommended amount for Council.
- Several types of users can access the system, including applicants, reviewers, administrators, and IT support.
- Administrator recommendations are hidden from the applicant.
- Certain statuses will not be shown to applicants. ‘Under Review’ and ‘Ready for Council’ statuses are shown as ‘Submitted’ for applicants so they will not know the reviewing process is taking place. This reduces ongoing requests from the applicants about the status of their application.
- Drafts can be deleted from the system by the administrator.
- Reviewer and administrator comments are hidden from the applicant.
No More Files, Folders and Frustration
- Cloud-based solution means lower costs, painless upgrades and integration
- A built-in reporting tool where all data is downloadable by administrators
- Applications are submitted in full (no more incomplete paper forms!)
- Centralized storage for all documents and communications
- Detailed activity log for each permit or licence to track all correspondence
- Easy-to-access historical data for recurring applications
Best-In-Class Customer Service
- A one-button duplication system can create a new application from an old application in the system in one click. This will save applicants a great deal of time when they have a previously approved or declined application in the system.
- 24/7 access from any computer or device — anytime, anywhere
- Organizers can continue to modify an application following submission, and access previously approved applications
- Easy, real-time access to application status
- Transparent processing of applications and issuance of permits and licences
- Secure online discussion areas for administrators and approving agencies
- Protection of public information
Contact us to learn more and discuss how Eproval can be customized to fit your application and approval process.