Special event permitting leader integrates with billing systems, public calendars

Featured, Industry News

Bridging core functions, Eproval populates public calendars, generates invoices and connects to major payment gateways

Last month we brought you news of Eproval’s ability to connect to major payment gateways. Now, in an all-out effort to delight customers, the special event permitting platform has expanded services to support billing and public calendars.

Moving at lightning speed, the nimble permitting vendor has enthusiastically embraced broader business functions. The Eproval product roadmap, driven entirely by satisfying customer needs, is designed to address the nuances of special event permitting.

Eproval integrates with billing systems, public calendars

“We bridge core business functions,” said Jonathan Thompson, Eproval’s Managing Director. “We provide a standalone SaaS platform developed from deep subject matter expertise but we’re unique in that we connect to public calendars, financial systems and payment gateways.”

Eproval focuses on speed of implementation and customer ease-of-use. The new features are available as modules that can be activated at any time within the platform.

“Our aim is to make it faster, simpler and easier for cities to automate their special event permitting,” said Thompson. “We’ve added powerful reports, made the onboarding process simple and scheduled data delivery to allow humans to engage in higher-value activities.”

Eproval’s calendar module supports internal and publicly-facing calendars. Content can be tailored to each audience and customers can choose which fields they would like to display. For example, public calendars might only display details of approved events while internal calendars may provide public agency staff with an overview of all permit applications pending approval. Calendars are populated in real-time eliminating the need to duplicate application data.

Enhanced transparency offered by dynamic calendars helps keep applicants updated on events happening in the community and reviewers updated with current information needed to make better-informed decisions.

Single sign-on refers to the ability for staff to logon to their computers and use a platform to sign-on to all applications and platforms they require to perform their job. Single sign-on eliminates the need to continually retype passwords. Many cities are moving toward single sign-on as a security requirement. Eproval’s single sign-on module can integrate with the agency’s platform of choice. Similar to the calendar this feature can be added at any time.

To assist the many cities that charge fees for special event permits, Eproval has introduced an invoicing module that integrates with public agency financial systems. The module allows staff to generate invoices, monitor payments and generate tracking reports. The system has been designed for maximum ease-of-use with drop-down menus to quickly populate fields with current rates. In addition to fee collection, public agencies (such as police departments) can provide event estimates during the application process and then submit actual invoices after the final event costs have been confirmed.

Invoice payments are paid by applicants and processed directly through the city’s banking system. Designed as a passthrough service, Eproval’s payment module does not maintain credit card or cardholder information and integrates with nearly a dozen payment providers. Eproval’s ongoing commitment to bridge core business functions while providing the tools to account for the demands of special events sets it apart from any other competing solution.

If you enjoyed this article and you would like to learn more about Eproval’s features and functionality, kindly schedule a product demo by clicking here.

Eproval helps local government agencies move processes online and automate special event permitting which ultimately makes it simpler for applicants to apply and easier for local governments to review and approve. An affordable, mobile-friendly, cloud-based solution Eproval requires minimal configuration, uses secure data protocols and also integrates with single sign-on and financial systems.

Jonathan Thompson, Managing Director
jonathan @ eproval.com