Drive enhanced collaboration, automation and improved customer experience
Eproval’s automated special event permitting platform addresses many top priorities on city CIO’s list
In the midst of budgeting season, government agencies must ensure funds are allocated to achieve their strategic priorities for the year. For many city CIOs these priorities include collaboration, automation, and customer experience. Fortunately, solutions like Eproval address all three.
Eproval specializes in managing complex permitting and can help cities address collaboration and enhanced customer experience with its automated special event permitting platform. Offered in a software as a service (SaaS) model, Eproval’s cloud-based platform is easy to implement, easy to use, and does not require any additional hardware. Additionally, Eproval’s Customer Success team offers access to a library of best practices gleaned from cities across North America.
Eproval’s platform enables public agencies to digitize processes, automate workflows, and streamline inter-agency collaboration. Without automation, special event permitting can quickly become complex. Permit approvals require collaboration between city departments and public agencies such as police, fire, health and others. Manual processes attempting to coordinate multiple reviewers across multiple agencies simply cannot deliver proactive communication. Automation keeps the process moving and stakeholders informed.
Driving true collaboration
Eproval’s goal is to empower collaboration. When everyone is better informed and working together, better decisions are made. While other solutions charge by the seat, Eproval offers unlimited users at no extra charge. Reviewers can be mapped to specific questions, allowing for approvals or information sharing. City staff can easily collaborate with applicants and other public agencies.
The power of automation
By automating essential, but routine tasks, Eproval saves time and ensures permit decisions are based on important criteria like safety and economic impact. Automation also allows city staff to move special event permitting from chasing last-minute information to a place of proactive reminders, prompts and notices.
Improved customer experience
Gone are the days of filling out paper forms and visiting multiple government offices to seek approvals. With Eproval’s cloud-based system, event organizers can apply for permits from anywhere at any time using a computer, tablet or mobile phone. Permitting fees can be paid online and real-time updates are available to applicants through an intuitive user-interface. If further information is needed, applicants will receive automated prompts.
Onboarding made easy
Some permitting solutions pose significant installation challenges but Eproval’s out-of-the box configuration has been proven to meet the needs of Special Event Offices. Best practices have been benchmarked against cities across North America and templates have been created by thought leaders from within the special event industry.
No hidden fees
Predictable costs with no hidden fees make Eproval the perfect IT solution for public agencies. Unlike other permitting and licensing platforms, Eproval works on an annual flat-fee subscription model. Organizations receive unlimited user access, reasonable configuration costs, free modifications to live applications, and free training. This predictability makes budgeting a breeze.
A friendly extension of your IT team
Designed to be easy to use, Eproval’s customizable workflows are easily updated by administrators, allowing IT departments to focus on other important tasks.
To see how projects budgeted this year can be implemented and launched in the same calendar year, schedule a demo.
ABOUT EPROVAL
Eproval’s cloud-based platform simplifies the complexity of Special Event Permitting or any multi-applicant/reviewer process including grant applications, film permits and more. Eproval’s Customer Success team partners with cities to ensure best practices, rapid implementation and projects are on-time and within-budget. Flexible and customizable workflows are easily updated in real-time freeing IT departments to focus on other critical infrastructure. Check us out!
Contact:
Jonathan Thompson,
Managing Director
1-877-787-2228
jonathan @ eproval.com
Checklist
Your special event permitting platform should:
- Have flat fees, making budgeting a breeze
- Tick the box on your CIO’s top priorities
- Drive true inter-agency collaboration
- Automate routine processes and proactively communicate with stakeholders
- Offer the applicant a positive customer experience
- Be easy to implement, easy to use and easy to update
- Provide expertise from a knowledgeable customer success team
- Benchmark processes against cities across North America
- Simplify otherwise complex processes and provide real-time updates
- Be a cloud-based platform easily accessible from anywhere